Description

Skills:

System administrator, Windows server, Systems engineering, Infrastructure, o365, Windows administration, microsoft, sharepoint, azure, network administration, Cloud

Top Skills Details:

System administrator,Windows server,Systems engineering,Infrastructure,o365,Windows administration,microsoft

Description:

This customer is a MSP specializing in providing small businesses with compliance and operational support within IT. Their main office is located in Dayton, OH, but they are looking for a resource to sit onsite at one of their customers in Indianapolis. They are a heavy Microsoft shop. This person will be involved in both day to day support and operations, as well as project based work.

Job Summary: Candidate will provide end user support for local and remote users. Install, support, and maintain local and remote networks and computers. Deploy new infrastructure equipment including local area networks, wireless networks, servers and related office infrastructure. Ability to work both independently, and as part of a cross-functional team while handling multiple tasks concurrently. Support and maintain corporate application systems for email and intranet. Willingness to take on new projects and responsibilities. Contributes to a positive team/work environment while continually seeking ways to enhance contributions to the team.

Essential Duties and Responsibilities: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Provide remote and in-person technical support, incident, and problem management to end users on technology issues regarding computer operations and networks including software support and administration, installation, setups, error messages, system status, and downtime procedures, etc.

Manage and maintain Microsoft 365 users, licenses, and applications such as Exchange, SharePoint, Teams, Microsoft 365 Groups

Troubleshoot and support software applications and business processes, troubleshoot and repair new or existing hardware. Analyzes and tests new hardware / software configurations

Prepare technical documentation including standard procedures, reports, research and cost analysis

Provide technical support for local and remote laptop users including rebuild, reimage, remote support, and VPN support

Assist with management of infrastructure support to include servers, networks, and applications

Assist the technical lead with projects from implementation through testing and production

Applying security or feature patches and major software upgrades.

Must be able to effectively communicate with users at all skill levels and document unique issues and solutions in a support knowledgebase or procedure/policy documents

Update applications, websites, and content management systems

Update and maintain electronic records with accurate data.

Rotating on call, and evening or weekend hours may be required as needed for support and maintenance issues.

Additional Skills & Qualifications:

Microsoft office

Azure

Migrations

SharePoint

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Responsibilities

• This person will be involved in both day to day support and operations, as well as project based work
• Job Summary: Candidate will provide end user support for local and remote users
• Install, support, and maintain local and remote networks and computers
• Deploy new infrastructure equipment including local area networks, wireless networks, servers and related office infrastructure
• Ability to work both independently, and as part of a cross-functional team while handling multiple tasks concurrently
• Willingness to take on new projects and responsibilities
• Contributes to a positive team/work environment while continually seeking ways to enhance contributions to the team
• Essential Duties and Responsibilities: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position
• Provide remote and in-person technical support, incident, and problem management to end users on technology issues regarding computer operations and networks including software support and administration, installation, setups, error messages, system status, and downtime procedures, etc
• Manage and maintain Microsoft 365 users, licenses, and applications such as Exchange, SharePoint, Teams, Microsoft 365 Groups
• Troubleshoot and support software applications and business processes, troubleshoot and repair new or existing hardware
• Analyzes and tests new hardware / software configurations
• Prepare technical documentation including standard procedures, reports, research and cost analysis
• Provide technical support for local and remote laptop users including rebuild, reimage, remote support, and VPN support
• Assist with management of infrastructure support to include servers, networks, and applications
• Assist the technical lead with projects from implementation through testing and production
• Applying security or feature patches and major software upgrades
• Update and maintain electronic records with accurate data
• Rotating on call, and evening or weekend hours may be required as needed for support and maintenance issues

Qualifications

• System administrator, Windows server, Systems engineering, Infrastructure, o365, Windows administration, microsoft, sharepoint, azure, network administration, Cloud