Description

Job Description

Primary Function of Position:

As a member of the Regional People Services team, the HR Specialist will provide client-centric HR services. S/he will contribute to company culture by building strong relationships that foster trust and accountability across the organization by resolving timely and accurately questions related to employment policies, programs, and processes. S/he will act as an escalation point and liaison for resolution of more complex cases.

Roles and Responsibilities:
• Manage activities in employee life cycle, case management, and build ER legal cases in support to HR BPs
• Support recruitment activities following up on job codes creation, JD's updates, and HR systems updates
• Contribute to implementation of HR programs e.g., performance and compensation retro planning and follow up activities such as variable to include in amendments, audit of reports, JD's recollection working with other HR functions and markets.
• Liaise and coordinate support from and escalation to other Subject Matter Experts (SME), HR Business Partners (HR BPs), HR systems and Center of Expertise (CoE) for collaborative case management.
• Develop and monitor People Services KPls to identify efficiency and digitalization opportunities.
• Produce reports and analyze HR metrics to provide comprehensive insides to clients within and outside HR.
• Prepare accurate and effective documentation / communication to clients in consultation with HR compliance and HR BPs for process / procedure / policy changes.
• Ensure integrity of employee records and HR systems.
• Update People Services Knowledge Base and deliver training when required, to other HR representatives.
• Support work council activities.
• Contribute to People Services and transversal projects and other duties as might be assigned.