Description

As a global marketing experience company, Quad’s goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We’ve built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we’re all driven to perform at our best— for ourselves and our clients. At our core, we’re a company that believes we can always create a better way.

We’re looking for an Executive Project Manager to be the primary interface between Quad and our client ensuring that we are delivering to the client’s objectives on a company and project basis. The ideal candidate is extremely detail-oriented with a focus on the big-picture mindset. You’ll push for continual process improvement and workflow efficiency.

This role will manage all major marketing programs from beginning to end, so a deep understanding of marketing and all of its channels, especially digital, is essential to being successful. Team members are expected to build timelines collaboratively and keep cross-functional teams accountable to their committed dates while they lead the teams through each step of the marketing process.

Come join a fun and collaborative team! You’ll jump right in—managing multiple complex projects from beginning to completion and with exceptional results.

Primary Responsibilities
• Develop and maintain positive and productive long-term relationships with key client contacts.
• Drive client satisfaction by ensuring you meet or exceed the client’s specifications.
• Develop timelines for multichannel projects, including timing for each step of the development process, from strategy to production.
• Collaborate with client team members to acquire all project information required to perform work.
• Actively lead Executive and Officer level meetings with the client’s leadership team and drive clarity via verbal and written confirmation of outcomes.
• Facilitate daily/weekly status meetings to refine workflow processes to meet the need for speed and quality.
• Demonstrate stewardship and thought leadership of the client’s brand and project expectations to ensure deliverables and objectives are met with precision and timeliness.
• Create job schedules, progress analysis, status updates, and reporting to ensure all parties are aware of all feedback, action items, and next steps.
• Manage projects through all lifecycle stages, with accountability for project deliverables and execution.
• Achieve and maintain a spirit of teamwork and cooperation within the on-site team, external teams, and agency partners.
• Evaluate and monitor the quality and performance of all projects under the scope of responsibility.
• Ensure the scope-of-work is clearly defined to forecast proper timelines, answer questions, and define missing information.
• Work cross-functionally to negotiate, creatively problem-solve, build relationships, and think strategically.
• Mentor/Train team in their client knowledge, skillset, and utilization of project management tools and processes.
• Proficient written and oral communicator with the ability to articulate project reports to all stakeholders easily, clearly, and effectively.

Qualifications
• Bachelor’s degree in advertising, communication, marketing, or a related field is required. Appropriate education and/or experience may be substituted on an equivalent basis.
• Minimum 4-6 years of integrated project management experience in an agency or retail setting
• Experience with Microsoft Teams, Word, Excel, PowerPoint, and Outlook.
• Exceptional written and verbal communication skills.
• Ability to respond quickly and effectively to the client’s needs and issues.
• Thorough knowledge and understanding of all multichannel functionalities (project scope, technologies, team responsibilities, QA/QC processes)
• Proven record of accomplishment leading projects and team goals by taking ownership and driving results.
• Ability to effectively aid team in problem-solving and issue resolution.

Preferred Skills
• Knowledge of Adobe Creative Suite and project management methodologies.
• Strong background in retail business and the retail space.
• Ability to learn client-specific project management programs and processes, prior experience with Workfront or similar project management tools preferred.
• Demonstrate strong interpersonal and management skills.
• Negotiate, creatively problem-solve, build relationships, and think strategically.
• Experience in B2C marketing is a plus.

We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more.

Quad is proud to be an equal opportunity employer and values diversity. We are committed to creating a place of belonging — a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories.

Drug-Free Workplace

Responsibilities

• You’ll push for continual process improvement and workflow efficiency
• This role will manage all major marketing programs from beginning to end, so a deep understanding of marketing and all of its channels, especially digital, is essential to being successful
• Team members are expected to build timelines collaboratively and keep cross-functional teams accountable to their committed dates while they lead the teams through each step of the marketing process
• You’ll jump right in—managing multiple complex projects from beginning to completion and with exceptional results
• Develop and maintain positive and productive long-term relationships with key client contacts
• Drive client satisfaction by ensuring you meet or exceed the client’s specifications
• Develop timelines for multichannel projects, including timing for each step of the development process, from strategy to production
• Collaborate with client team members to acquire all project information required to perform work
• Actively lead Executive and Officer level meetings with the client’s leadership team and drive clarity via verbal and written confirmation of outcomes
• Facilitate daily/weekly status meetings to refine workflow processes to meet the need for speed and quality
• Demonstrate stewardship and thought leadership of the client’s brand and project expectations to ensure deliverables and objectives are met with precision and timeliness
• Create job schedules, progress analysis, status updates, and reporting to ensure all parties are aware of all feedback, action items, and next steps
• Manage projects through all lifecycle stages, with accountability for project deliverables and execution
• Achieve and maintain a spirit of teamwork and cooperation within the on-site team, external teams, and agency partners
• Evaluate and monitor the quality and performance of all projects under the scope of responsibility
• Ensure the scope-of-work is clearly defined to forecast proper timelines, answer questions, and define missing information
• Work cross-functionally to negotiate, creatively problem-solve, build relationships, and think strategically
• Mentor/Train team in their client knowledge, skillset, and utilization of project management tools and processes

Qualifications

• The ideal candidate is extremely detail-oriented with a focus on the big-picture mindset
• Bachelor’s degree in advertising, communication, marketing, or a related field is required
• Appropriate education and/or experience may be substituted on an equivalent basis
• Minimum 4-6 years of integrated project management experience in an agency or retail setting
• Experience with Microsoft Teams, Word, Excel, PowerPoint, and Outlook
• Exceptional written and verbal communication skills
• Ability to respond quickly and effectively to the client’s needs and issues
• Thorough knowledge and understanding of all multichannel functionalities (project scope, technologies, team responsibilities, QA/QC processes)
• Proven record of accomplishment leading projects and team goals by taking ownership and driving results
• Ability to effectively aid team in problem-solving and issue resolution

Benefits

• We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more