Description

Enterprise Bank & Trust was founded in the spirit of entrepreneurship and community. From the small mom-and-pop coffee shop to the large construction company that employs local people, our goal is to help businesses succeed and our communities thrive. With offices in Missouri, Kansas , Arizona, California, New Mexico and Nevada, we’re strong, growing and committed to supporting the communities we serve. We extend this commitment to the community to our associates, offering annual paid volunteer time off and charitable-matching opportunities. Voted A Best Bank to Work For by American Banker for multiple years, we offer our associates an array of benefits and the opportunity to chart their own career path with us. Join us in the pursuit of our mission to guide people to a lifetime of financial success, and enjoy a career filled with professional growth opportunities, interesting colleagues and the satisfaction of supporting our communities. Together, there’s no stopping you.

Systems Administrator (On-site / St. Louis, MO)

Job Description

Essential Duties and Responsibilities:
• Maintain and administer computer networks and related computing environments including servers, hardware, systems software, applications software, and all configurations
• Ensure network availability to all company users by installing, configuring, supporting, and monitoring the company network
• Install, configure, and maintain multi-platform systems hardware, software, and components
• Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary. Perform and evaluate needed network upgrades and maintenance
• Provide a broad range of basic systems and application support and patch management
• Perform data backups and disaster recovery operations
• Responsible for troubleshooting server problems as reported by users
• Research, evaluate, and recommend software and hardware products
• Support Web access and electronic messaging services and maintain a secure systems environment
• Provide new hardware specifications to users based on application needs and anticipated growth; install new servers and maintain the server infrastructure
• Define procedures for monitoring and evaluating, diagnoses, and establishing work plans to resolve system issues
• Perform troubleshooting for complex hardware, software, and network problems
• Works on multiple projects as a project team member
• Support data management through internal methods and procedures or through offsite storage and retrieval services
• Monitor all systems and servers for uptime and other critical issues
• Provide outage support as needed
• Review server logs and obtain any troubleshooting data to assist in problem resolution
• Install/Upgrade and test new software versions, MySQL, bug fixes, and patches
• Identify differing elements in configuration files between versions, and the associated implications
• Analyze system resource utilization reports to evaluate likely causes for observed performance degradation
• Research/Coordinate network change tickets (ex. Firewall, DNS, F5 load balancers, and other routing changes)
• Coordinate hardware changes (ex. new servers, adding memory/CPU/disk, etc.)
• Completes other duties and projects as assigned

Qualifications
• Demonstrated communication skills and the ability to work well with all levels of business users in a professional manner
• Increased knowledge and ability to make decisions around service ticket requests utilizing software such as Remedy
• Intermediate level knowledge of system administration tasks and ability to perform more advanced research and recommend approaches for resolution

Supervisory Responsibilities
• None

Education And/or Experience
• High school diploma
• Bachelors in Information Technology, Computer Science, or related field or equivalent work experience
• Minimum 3 years IT experience
• Minimum 2-3 years systems related experience
• CCNA or related experience preferred

Computer And Software Skills
• Must be proficient in MS Office
• Public Cloud Experience preferred (Azure, GCP, AWS)

Additional Information
• Work hours may require more than 40 hours per week
• Evening and weekend work will be required to support upgrades and other initiatives
• Must be willing to support an on-call rotation
• Travel required on an as-needed basis

Equal Opportunity Statement

Enterprise Bank & Trust is committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need an accommodation in order to apply for a position at Enterprise Bank & Trust please contact Human Resources at [email protected].

Enterprise Bank & Trust is committed to managing our business and community relationships in ways that positively impact our associates, clients, and the diverse communities where we work and live. We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. All employment offers are contingent upon the applicant successfully completing both drug and background check screenings. If you would like more information about your EEO rights as an applicant under the law, please download the Equal Employment Opportunity is the Law poster HERE.

Responsibilities

• Maintain and administer computer networks and related computing environments including servers, hardware, systems software, applications software, and all configurations
• Ensure network availability to all company users by installing, configuring, supporting, and monitoring the company network
• Install, configure, and maintain multi-platform systems hardware, software, and components
• Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary
• Perform and evaluate needed network upgrades and maintenance
• Provide a broad range of basic systems and application support and patch management
• Perform data backups and disaster recovery operations
• Responsible for troubleshooting server problems as reported by users
• Research, evaluate, and recommend software and hardware products
• Support Web access and electronic messaging services and maintain a secure systems environment
• Provide new hardware specifications to users based on application needs and anticipated growth; install new servers and maintain the server infrastructure
• Define procedures for monitoring and evaluating, diagnoses, and establishing work plans to resolve system issues
• Perform troubleshooting for complex hardware, software, and network problems
• Works on multiple projects as a project team member
• Support data management through internal methods and procedures or through offsite storage and retrieval services
• Monitor all systems and servers for uptime and other critical issues
• Provide outage support as needed
• Review server logs and obtain any troubleshooting data to assist in problem resolution
• Install/Upgrade and test new software versions, MySQL, bug fixes, and patches
• Identify differing elements in configuration files between versions, and the associated implications
• Analyze system resource utilization reports to evaluate likely causes for observed performance degradation
• Research/Coordinate network change tickets (ex
• Firewall, DNS, F5 load balancers, and other routing changes)
• Coordinate hardware changes (ex. new servers, adding memory/CPU/disk, etc.)
• Completes other duties and projects as assigned
• Work hours may require more than 40 hours per week
• Evening and weekend work will be required to support upgrades and other initiatives

Qualifications

• Demonstrated communication skills and the ability to work well with all levels of business users in a professional manner
• Increased knowledge and ability to make decisions around service ticket requests utilizing software such as Remedy
• Intermediate level knowledge of system administration tasks and ability to perform more advanced research and recommend approaches for resolution
• High school diploma
• Bachelors in Information Technology, Computer Science, or related field or equivalent work experience
• Minimum 3 years IT experience
• Minimum 2-3 years systems related experience
• Computer And Software Skills
• Must be proficient in MS Office
• Travel required on an as-needed basis

Educational Requirements

• Bachelors Degree