Description

About the Role:

You will be responsible for working in partnership with the project teams to analyze complex solutions, customer requirements, create information architecture and interaction design that maximizes the solutions potential in a human-centered framework.

You will lead and coordinate the design and prototyping for various initiatives articulating how a proposed UX design addresses strategic business, users and functional requirements. As a UX Architect you will be responsible for developing best-in-class user experiences (user interface designs, interactions, user flows, prototypes, etc.) in a fast-paced, agile environment. You will work closely with product, engineering teams and other stakeholders to create compelling and intuitive product designs based on a strong understanding of target user needs and business goal. You will manage senior stakeholder communications, escalations and conflicts and also effectively sell an idea with your excellent communication skills.

Roles and Responsiblilities:

The ideal candidate must demonstrate hands-on experience and work related to:
• Manage User-Centered Design (UCD) process
• Develop Information Architecture and user interface design concepts and techniques.
• Create user-centered design concepts, performs user research and testing, and analyzes user feedback for usability and accessibility
• Collaborate with the Head of UX to establish a unified Design System and user experience guidelines for all applications.
• Continuously review and improve the Design System and user experience guidelines based on user feedback and industry best practices.
• Perform Usability Testing execution, reviews, and results analysis, and address issues / gaps in design
• Develop best practices to focus on understanding user problems and hearing the voice of the customer as part of developing the best experiences for products and brands.
• Collaborate with customers & end users to determine project-level UX success metrics & KPIs.
• Communicate design decisions and rationale to business stakeholders, executives and team members.

Qualifications

Experience and Qualifications:
• High School Qualification / Vocational Qualification / Diploma or Bachelor Degree holder with minimum 7 years of experience as a User Experience Lead, Product Designer or a role in a similar UX-related field.
• Minimum 4 years of experience in managing a UX/UI team.
• Deep understanding of UCD principles, Information Architecture and Usability best practices.
• Experience with design systems and creating user experience guidelines.
• An available online portfolio is a must.
• Proficiency in the use of industry software such as Adobe XD, Figma, Sketch, Invision, or other visual design and Wireframing tools.
• Expertise in mobile-first product design and responsive frameworks.
• Solid understanding of Usability and Accessibility best practices, and an ability to create accessible products using A/B testing, customer feedback and other similar techniques.
• Hands-on expertise in Content Management Systems like Adobe Experience Manager (AEM), Salesforce, Drupal or other leading CMS systems will be an added advantage.

How to apply:

Application Guidelines

Employees must submit applications through internal vacancies portal (via GEMS) only.

Please see below for all eligibility and requirements for internal applications and please note that any applications not meeting the criteria will not be processed.
• All internal candidates can only have three active applications at any point in time.
• All internal candidates must have completed a minimum 10 months in their current role in order to apply for a new role
• All internal candidates with an active final warning letter will be automatically disqualified from the recruitment process
• If you are Cabin Crew or Deck Crew (Qatar Airways & Qatar Executive) candidate, you would require NOC to apply for this role.