Description

Safe Places for Children leads the way in providing young people at risk, who exhibit complex emotional and behavioural problems, with intensive therapeutic support. Our approach is individualised but based on small, stable, and consistent teams that build trust with the young person, stabilise their behaviours and give them a sense of hope and direction, positively impacting many young lives.

Our Values

United, Supportive, Responsive, Passionate and Professional.

Our Benefits
• Generous salary packaging options to increase your take-home pay.
• Fantastic supportive team culture.
• Professional development opportunities.

The Opportunity

You will be part of a talented team of IT professionals that demonstrate strong technical competency, delivering mission critical infrastructure and ensuring the highest levels of availability, performance, and security. The IT System Administrator will have a background in IT, computer systems engineering, and/or systems engineering and analysis. You will also be responsible for providing exceptional IT customer support services to a select senior executive user group of Safe Places. This role is critical in maintaining the quality and availability of our systems that guide the success of our organisation. This position is based in the Brisbane CBD office with travel to Safe Places locations as required.
• Manage and monitor all installed systems and infrastructure.
• Oversight of infrastructure including installing, configuring, testing, and maintaining operating systems, application software and system management tools.
• Identifying issues and proactively ensure the highest levels of systems and infrastructure accessibility.
• Monitor and test performance of applications, foreseeing potential bottlenecks and identifying possible solutions.
• Continual maintenance of security, including backup and redundancy strategies.
• Write and maintain custom scripts to increase system efficiency and lower downtime due to required human intervention.
• Work alongside the team to help design information and operational support systems.
• Build solutions to solve a variety of technical problems of small to large size complexity.
• Ensure training materials on new and/or existing technologies are kept up to date.

About You

Our IT System Administrator will bring a genuine passion to make a difference in the lives of young people and our communities, holding certain attributes and demonstrated knowledge and experience.

Attributes will include:
• Tertiary qualifications in Information Technology.
• Experience in IT operations support in a relevant industry with experience and certifications in: Windows Desktop/Server, Mac OS/iOS, MDM, Enterprise Application Support.
• Strong background in system administration of LMS and ERP/SAP platforms.
• A strong focus on business outcomes.
• Collaborative approach, open communication, and ability to reach across functional borders.
• Self-motivated with a genuine desire to provide excellent service and business value.
• High attention to detail an accuracy.
• Flexible and adaptable to change.

Pre-Employment

Pre-employment screening include Working Rights, Qualifications, Working with Children Checks, Health Details Form, and eligibility to obtain a positive Child Safety and Personal History Screening Check (LCS2).

We are an inclusive employer and encourage Aboriginal and Torres Strait Islander candidates to apply. Please visit our website to find additional information and benefits of working at Safe Places for Children.

Safe Places for Children Support Office roles are based in the Brisbane CBD office Monday to Friday.

Please note this role is internal and we do not require the assistance from recruitment agencies.

Visit our website for more information at www.safeplaces.com.au

Educational Requirements

• Bachelors Degree