Description

Requirements

Description & Requirements

Inside Sales Specialist

Auckland

About Us.

Entelar Group is a wholly owned subsidiary of Spark who believe Information and communications technology (ICT) in all its forms should be seamless, easy and something our customers should never have to worry about. That is because New Zealanders being able to connect with other New Zealanders and the world is the absolute key to keeping this country working.

From building cell sites and burying the fibre cables that connect our network safely, to ensuring IT hardware and software solutions are tested, distributed, implemented, and maintained, to even making sure our handsets work and are repaired quickly and efficiently, we cover it all. A one-stop shop providing continuous, end-to-end solutions to keep NZ connected – backed by superior service, unequalled expertise and leading technical and engineering know how.

The Role.

This role is responsible for pre/post sales product support for all our ICT Vendor product group, covering all technologies and products to our Reseller Channel Partners, with a strong focus on customer services excellence and a very high level of professionalism, in both phone and email communication.

What You're Responsible For:
• Designing solutions as per client needs, including equipment specifications.
• Managing logistics and market delivery.
• Ensuring visibility, alignment, and predictability in meeting operating plans.
• Creating sales quotes based on customer requirements.
• Providing presales support and resolutions for products.
• Handling and managing special pricing deals.
• Building and maintaining relationships between Sales and Supply Chain.
• Optimizing direct relationships with vendors
• Enabling sales, simplifying processes, and improving supply chain flexibility.

What Skills & Experience You Need:
• Relevant Technical or ICT qualification.
• 5+ years of experience in high-tech/ICT solutions design or equivalent.
• Understanding of business systems' impact in the ICT distribution industry.
• Strong understanding of ICT networking and solutions design.
• 3 years of Supply Chain experience.
• Proficiency in data analytics and storytelling for action.
• Microsoft Professional skills.
• High sense of urgency.
• Strong customer focus and negotiation skills.
• Excellent written and verbal communication.
• Strong interpersonal skills.

What we can wow you with.

In return, you will be part of a rapidly growing team in a newly established part of the business where you will play a key role in shaping the team as we grow. We will be creating the culture together, fostering a work environment that is inclusive which enables us to be innovative, creative, and better problem solvers. We recognize and embrace differences and diversity in our workplace where our people are seen, welcomed and their opinions valued. We also offer Hybrid working.

We also offer market leading benefits including:
• Wellbeing – Comprehensive medical insurance, life, and income protection. Access to wellbeing coaches, EAP and in-house Specialist Clinical support through our leading Mahi Tahi Wellness programme.
• Hybrid ways of working – for most teams at Spark this means being in the office for 3 days a week, and 2 days being flexible.
• Leave – in addition to four weeks annual leave, we offer purchased leave, enhanced parental leaves payments & support, and study leave.
• Spark Credit – We provide permanent employees with $120 monthly Spark credit to use on any of our amazing products.
• Career development – access to an internal marketplace that connects employees with experiential, on the job learning across Spark.
• Retail benefits – the latest devices and accessories at any Spark retail store at cost plus 5% plus GST
• Marram – great rates with Marram on healthcare reimbursements and access to holiday homes at below market rates
• talkischeap.co.nz - access to up to 25% off everything in store at talkischeap.co.nz – an online store that sells phones, tablets, and other devices.

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Educational Requirements

• Associates Degree