Description

Are you seeking more recognition for your contributions and feeling somewhat overlooked in your current position? Is there a lack of career progression?

Would you like to join a company where your efforts are valued and where you can visibly witness the meaningful impact you create, all within a supportive and collaborative work environment?

We are looking for a talented Systems and Data Administrator to become a valuable part of our client's close-knit team. This pivotal role involves overseeing a third-party system and portals vital to the companies client interactions.

The Role Offers
• Salary - £24,000
• Hybrid working (3 days office / 2 days at home following probation)
• Annual Bonus
• 25 Days Holiday + Bank Holidays
• The chance to work for a family owned business, with a company culture built on it’s values promoting trust and a great team ethic.

As the Systems and Data Administrator, you will be the key liaison between clients and the company. You will play a crucial role in managing client onboarding, addressing feedback, and resolving any issues that arise.

Key Responsibilities
• System Management: Take charge of the client-facing portals, ensuring smooth operations, setting up new clients, and managing changes.
• Client Communication: Act as the primary point of contact for client communication, gathering feedback, and implementing necessary improvements.
• Issue Resolution and Training: Address client concerns, provide necessary training, and resolve any system-related issues efficiently.
• Collaborative Reporting: Work closely with the team to generate and deliver regular reports on system performance and client metrics, aiding in decision-making processes.

What You’ll Get
• Salary - £24,000
• Annual Bonus
• 25 Days Holiday + Bank Holidays
• Hybrid Working
• Eye care vouchers
• Social events throughout the year
• Company Sick Pay Scheme
• Workplace Mental Health Initiative

This role would suit candidates who have worked or are currently working as, Systems Administrator, IT Administrator, Systems Analyst, Systems and Network Administrator, Systems Operations Administrator and IT Systems Administrator.

Educational Requirements

• Bachelors Degree