Description

Description:

Position Summary:

The Network Administrator I support all functional areas of the organization in alignment with the plant business objectives. Under direct supervision this position assists with routine IT operations, low level problem resolution of computing and/or communications functions and ensuring the cyber security of information systems. This role performs work in technical support areas, applications development, computer operations, help desk, data management, and computer hardware/software including inventory and replacement. Assists in the implementation of new technology to maximize plant efficiency. Working at a plant, the incumbent will build relationships with plant management and the direct Regional IT Lead as their supervisor. The incumbent will serve as a liaison between Corporate IT and manufacturing facilities and will ensure that plant IT initiatives align with USG IT standards and priorities. The unique combination of skills associated with this position, as well as on-the-job training, will provide for growth and potential advancement within the IT organization.

Key Accountabilities & Responsibilities:

• Assist with computer hardware repairs and installation of approved software on PCs.

• Provide help desk, analytical and technical support by performing maintenance, expanding functionality, and improving performance of hardware and software tools used.

• Provide computer/network equipment asset inventory through data entry and maintenance of assets including equipment installation, disposal, processing, and tracking.

• Assist in the implementation of IT and cyber security policies, procedures, standards and system documentation development and maintenance.

• Assist on various special projects and tasks as well as coordinating meetings.

• Perform media and equipment scans.

• Administer and maintain end user accounts, permissions, and access rights.

Qualifications & Requirements:

Education: Associate Degree in Computer Science or related field preferred; or significant work experience and certifications.

Experience/Requirements:

• One – five years in IT support or similar capacity with the ability to support: Windows, Desktop, Networking, Data/Voice.

• Excellent written and verbal communication skills.

• Proven ability to build relationships and work collaboratively, strong customer service skills.

• Must be self-directed and able to work independently.

• Proven project management skills.

• Able to learn new technology as needed to meet the requirements of the position.

• ** Must be willing to work at plant location.

Certifications Preferred:

• A+ PC Technician.

• Network+ PC Technician.

• Microsoft Certified Technology Specialist (MCTS).

• Microsoft Certified IT Professional - Server Administrator (MCITP).

Skills:

desktop, hardware, mobile device

Top Skills Details:

desktop,hardware,mobile device

Additional Skills & Qualifications:

-Blue collar environment. Need someone who is comfortable working in a plant environment and working with a variety of different personalities.

-Plant employees - 200 total

-This person will be the SOLE point of contact - someone that is JOAT and can handle any and all IT support issues on site.

-This person will report directly in Manager based in Jacksonville and this will be FT Monday - Friday - some after hours support needed.

-Interaction with the service desk and various IT teams to resolve tickets will be included.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Responsibilities

• The Network Administrator I support all functional areas of the organization in alignment with the plant business objectives
• Under direct supervision this position assists with routine IT operations, low level problem resolution of computing and/or communications functions and ensuring the cyber security of information systems
• This role performs work in technical support areas, applications development, computer operations, help desk, data management, and computer hardware/software including inventory and replacement
• Assists in the implementation of new technology to maximize plant efficiency
• Working at a plant, the incumbent will build relationships with plant management and the direct Regional IT Lead as their supervisor
• The incumbent will serve as a liaison between Corporate IT and manufacturing facilities and will ensure that plant IT initiatives align with USG IT standards and priorities
• The unique combination of skills associated with this position, as well as on-the-job training, will provide for growth and potential advancement within the IT organization
• Assist with computer hardware repairs and installation of approved software on PCs
• Provide help desk, analytical and technical support by performing maintenance, expanding functionality, and improving performance of hardware and software tools used
• Provide computer/network equipment asset inventory through data entry and maintenance of assets including equipment installation, disposal, processing, and tracking
• Assist in the implementation of IT and cyber security policies, procedures, standards and system documentation development and maintenance
• Assist on various special projects and tasks as well as coordinating meetings
• Perform media and equipment scans
• Administer and maintain end user accounts, permissions, and access rights
• This person will be the SOLE point of contact - someone that is JOAT and can handle any and all IT support issues on site
• This person will report directly in Manager based in Jacksonville and this will be FT Monday - Friday - some after hours support needed
• Interaction with the service desk and various IT teams to resolve tickets will be included

Qualifications

• One – five years in IT support or similar capacity with the ability to support: Windows, Desktop, Networking, Data/Voice
• Excellent written and verbal communication skills
• Proven ability to build relationships and work collaboratively, strong customer service skills
• Must be self-directed and able to work independently
• Proven project management skills
• Able to learn new technology as needed to meet the requirements of the position
• ** Must be willing to work at plant location
• desktop, hardware, mobile device
• Blue collar environment