Description

Overview

This position description is subject to change at any time as needed to meet the requirements of the program or company.

Senior level Systems Administrator responsible for systems administration tasks associated with the day-to-day technical operations of the customers Network Control Center.

Responsibilities

Major Job Activities:
• Provide administration, installation, operation, and maintenance on all USAFCENT-supported networks and support day-to-day technical operations of the network control center (NCC). This support includes working with USAFCENT NOSC to integrate the deployed locations’ local networks into the USAFCENT Enterprise Network, supporting organizational client system technicians on local area network (LAN) and personal computer issues, and working with any other agency to provide the services required.
• Engineer, install, and maintain network equipment to support new and emerging requirements.
• Provide responsive services to include real-time network-level configuration control, network restoration, quality control and performance standards, status reporting, master station log (MSL), and other actions required by policies, responsibilities, and operational procedures IAW the SPIN-C.
• Support all NOSC-deployed projects.
• Maintain a help desk IAW the SPIN-C and local procedures. The help desk provides the focal point for all user issues and job tracking. Maintain, load, and administer the basic computer platform, software, firmware, and hardware. The help desk shall act as the first level of support for desktop and network issues. Any incident that cannot be resolved will be escalated to the NCC and then the NOSC. Tasks shall include:
• Systems management, monitoring, and sustainment.
• Hardware repair for PCs and peripheral equipment.
• Assist base user population in software installation, maintenance, and sustainment.
• Compliance with all associated guidance and directives in the SPIN-C.
• Compliance with guidance and directives issued in CTOs and in NOTAMs.
• Compliance with all associated DoD, USAF, USCENTCOM, USAFCENT, and local instructions.
• Use of Remedy to report and track all local and enterprise issues associated with network and systems operations.

Material & Equipment Directly Used:

Basic office equipment.

Working Environment:
• Working environment is a climate-controlled facility. Outdoor temperatures may exceed temperatures of 100 degrees Fahrenheit.
• May require support during periods of non-traditional working hours including nights or weekends.

Physical Activities:

Must be able to lift / push / pull 40 lbs. unassisted.

Qualifications

Education / Certifications:
• High School Diploma or GED
• U.S. Citizen
• Active Secret Tier 3 (or higher) Security Clearance
• Must also possess IAT Level II Certification AND one or more of the following:
• MCSA-Windows Server 2012/2016 or newer
• MCSA-SQL Server 2012/2014
• Microsoft 365 Certified: Modern Desktop Administrator Associate
• Microsoft Certified: Azure Administrator Associate.
• AND - one or more of the following;
• Microsoft Certified Systems Engineer (MCSE) - Core Infrastructure or Data Management and Analytics

Experience / Skills:
• 6 years of experience in: design, maintenance, and operation of small to medium networks; administrating corporate or business' user accounts managing mail servers, printer servers, web servers, and/or firewalls; reviewing and recommending software applications as well as identifying hardware salient characteristics and any add on devices; systems management, monitoring and sustainment; hardware repair for servers, PCs, peripheral equipment; software installation, maintenance and sustainment; AND
• Must have experience in analyzing and troubleshooting military networks, to include: Microsoft Enterprise Server 2008/2012 or later version; Microsoft Windows Operating Systems; Microsoft Exchange 2010/2013 (or later version) and other mail applications (local and remote); Microsoft Active Directory 2008/2012 or later version; Network server backup; DHCP, DNS, WINS, and domain controllers.

Supervisory / Budget Responsibilities:

TBD

We are committed to an inclusive and diverse workplace that values and supports the contributions of each individual. This commitment along with our common Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation and expand our success in the global marketplace. Vectrus is an Equal Opportunity /Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, protected veteran status or status as an individual with a disability. EOE/Minority/Female/Disabled/Veteran.