Description

Responsible for counter sales and customer relations. Interacts with customers to manage any issues and resolve problems.
Provides training and support to new counter staff.
Ensures merchandise displays are stocked and clean.

Under limited supervision, relies on experience and exercises independent judgment to determine best approach to achieve desired outcomes. Course of action is often determined by interpreting procedures and policies. Is sought out and/or assigned to provide general guidance/direction, training, and technical assistance to junior level support personnel. Contributes to employees professional development but does not have hiring/firing authority.

Typically requires overnight travel less than 10% of the time.

Must be a minimum of 18 years of age or older
2 to 4 years of experience in customer service, selling or related field.
Experience using sales order computer software, familiarity with Eclipse.
CM-RPO

Louis, Core & Main is a leading distributor of water, sewer, storm drain and fire protection products in the United States.

Operating approximately 275 branches nationwide, the company combines local expertise with a national supply chain to provide contractors and municipalities innovative solutions for new construction and aging infrastructure.

Core & Main's 3,500 plus associates are committed to the safe distribution of water and fire protection to help communities thrive.

Core & Main does not discriminate against any employee or applicant on the basis of race, creed, color, religion, national origin, nationality, ancestry, age, disability, veteran status, pregnancy or related condition (including breastfeeding), affectional or sexual orientation, gender identity or expression, marital status, status with regard to public assistance, citizenship, or any other basis protected by law.

None of the questions in this application are intended to elicit information regarding any protected characteristics, nor imply any limitation, illegal preferences or discrimination based upon non-job-related information or protected characteristics.

Responsibilities

• Responsible for counter sales and customer relations
• Interacts with customers to manage any issues and resolve problems
• Provides training and support to new counter staff
• Ensures merchandise displays are stocked and clean
• Under limited supervision, relies on experience and exercises independent judgment to determine best approach to achieve desired outcomes
• Course of action is often determined by interpreting procedures and policies
• Is sought out and/or assigned to provide general guidance/direction, training, and technical assistance to junior level support personnel
• Contributes to employees professional development but does not have hiring/firing authority
• Typically requires overnight travel less than 10% of the time

Qualifications

• Must be a minimum of 18 years of age or older
• 2 to 4 years of experience in customer service, selling or related field
• Experience using sales order computer software, familiarity with Eclipse